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Real engagements · real numbers

Work that moved the needle.

Not "case studies" written by a marketing team. Engineering field reports — what we built, what worked, what we'd do differently. South African clients, public numbers.

Food & Beverage · Durban, SA

Replacing 14 hours of admin a week with a custom AI ops tool

A bespoke SaaS dashboard with an AI assistant on top — 14 hours of operations admin per week, automated.

Client
Indaba Foods
Duration
7 weeks
Published
May 2026
Read the full story
Sitect's AI consultation cut our admin time by 14 hours per week. They consult, they execute, and they actually answer their phones — rare combination in this industry. — Sipho Ndlovu, Operations Director, Indaba Foods

More work

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Cutting WhatsApp support response time by 87% for a Joburg retailer

AI-powered WhatsApp Business support that triages 8,000+ enquiries a month and lifts conversion 22% without a single junior agent.

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Retail

Rebuilding a stagnating Shopify Plus storefront for 38% conversion lift

Custom Shopify Plus theme, native Payfast + Yoco, AI product recommendations and a re-thought checkout — same traffic, 38% more revenue.

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Logistics

Offline-first field-ops app for 200 drivers across the Karoo

A React Native app with offline-first sync that 200 long-haul drivers actually use, even with no signal across Karoo backroads.

Lumen Logistics Read →

Could yours be the next one?

If you're solving an interesting problem and don't mind us writing it up afterwards, talk to us. Engagements with clear before/after metrics are our favourite kind.

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